If you need to change the delivery address of your order or you have any questions about your order, email us at emandmecandles@gmail.com.

We currently only ship to customers in New Zealand.

Free Delivery
Orders over $95 with the code FREESHIPPING95.

New Zealand
Flat Rate Delivery: $12 (approx 3 business days once shipped)
Click & Collect: Monday to Friday from Nelson. An address and time will be emailed once your order is placed.
Rural Delivery: (3-7 business days)

Expected Dispatch time
Our Candles are made to order, so please allow 3-7 business days for delivery. During peak season (October - December) please allow additional time for delivery.

Delivery Terms and Conditions
We do not accept liability for delay in delivery once the order is sent. You may or may not be asked for a signature on delivery.
All items purchased from EM & ME are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. Please contact us if there is an issue with your order within 24 hours of delivery, time being of the essence.

Please note that delivery times are estimates only. If you're needing your delivery urgently, please email us at emandmecandles@gmail.com.